Effective Date: 02 February 2025
At Eden Laundry, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://edencakes.com or use our laundry delivery services.
1. Information We Collect
We collect the following types of personal information when you interact with our services:
a) Personal Information Provided by You:
- Name
- Email address
- Phone number
- Home or business address (for laundry pickup & delivery)
- Payment details (processed securely through third-party payment providers)
b) Automatically Collected Information:
- IP address
- Browser type and device information
- Cookies and usage data
2. How We Use Your Information
We use your information for the following purposes:
- To provide laundry pickup & delivery services
- To process payments securely
- To communicate about order updates, promotions, or service improvements
- To improve website functionality and enhance user experience
- To comply with legal and regulatory requirements
3. How We Protect Your Information
We implement strict security measures to protect your personal data from unauthorized access, alteration, or misuse. This includes:
- Encrypted transactions for secure payments
- Restricted access to customer data
- Regular security updates and monitoring
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service providers (e.g., payment processors, delivery personnel) to fulfill our services
- Legal authorities if required by law or legal processes
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies before providing any personal information.
7. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request the deletion of your data (subject to legal requirements)
- Opt-out of marketing emails or promotional communications
To exercise these rights, please contact us at contact@edencakes.com.
8. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the latest revision date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: contact@edencakes.com
Thank you for trusting Eden Laundry with your personal information. We are committed to ensuring your privacy and data security.